Terms and Conditions

1. Introduction

Welcome to Al-Hayat Group. These Terms and Conditions ("Terms") govern your use of our website and services, including physiotherapy, psychology, and pharmacy services. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree with any part of these terms, you may not access our services.

2. Definitions

• "Company" refers to Al-Hayat Group
• "Services" refers to all healthcare services provided including physiotherapy, psychology, and pharmacy
• "User" or "You" refers to the individual accessing our services
• "Website" refers to al-hayat.pk and all associated pages

3. Use of Services

3.1 Eligibility

You must be at least 18 years old to use our services independently. Minors may use our services with parental or guardian consent and supervision.

3.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3.3 Prohibited Uses

You may not use our services to:

• Violate any applicable laws or regulations
• Transmit harmful or malicious content
• Impersonate others or provide false information
• Interfere with the proper functioning of our services

4. Healthcare Services

4.1 Professional Services

Our physiotherapy and psychology services are provided by licensed professionals. All treatments and advice are based on professional assessment and current best practices.

4.2 Medical Disclaimer

The information provided on our website is for educational purposes only and should not replace professional medical advice. Always consult with qualified healthcare providers for medical concerns.

4.3 Exercise Programs

Exercise programs and demonstrations are provided as general guidance. Users should consult with healthcare professionals before starting any exercise program, especially if they have existing health conditions.

5. Appointments and Cancellations

5.1 Booking

Appointments can be booked through our website or by contacting us directly. Confirmation will be provided via email or phone.

5.2 Cancellation Policy

Appointments must be cancelled at least 24 hours in advance. Late cancellations or no-shows may be subject to charges.

6. Privacy and Data Protection

We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

All medical information is handled in accordance with applicable healthcare privacy laws and regulations.

7. Intellectual Property

All content on our website, including text, images, videos, and exercise programs, is owned by Al-Hayat Group or used with permission. You may not reproduce, distribute, or use this content without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Al-Hayat Group shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Our total liability for any claims shall not exceed the amount paid by you for the specific service in question.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us: