Cookie Policy
Last updated: October 03, 2025
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analyzing how you use our site.
This Cookie Policy explains what cookies we use, why we use them, and how you can control them.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions.
Purpose:
- Session management and user authentication
- Security and fraud prevention
- Load balancing and website functionality
- Remembering items in your appointment booking
Duration: Session cookies (deleted when you close your browser) or up to 1 year
2.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
Purpose:
- Analyzing website traffic and user behavior
- Identifying popular pages and content
- Improving website performance and user experience
- Understanding which services are most requested
Duration: Up to 2 years
Third-party services: Google Analytics
2.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
Purpose:
- Remembering your language and region preferences
- Storing your cookie consent preferences
- Personalizing content based on your interests
- Remembering accessibility settings
Duration: Up to 1 year
2.4 Marketing Cookies
These cookies are used to track visitors across websites to display relevant and engaging advertisements.
Purpose:
- Delivering targeted healthcare information
- Measuring the effectiveness of our marketing campaigns
- Limiting the number of times you see an advertisement
- Providing relevant content about our services
Duration: Up to 2 years
Third-party services: Google Ads, Facebook Pixel
3. Third-Party Cookies
Some cookies on our website are set by third-party services that appear on our pages. We use the following third-party services:
Google Analytics
Helps us understand how visitors use our website through anonymous data collection.
Privacy Policy: Google Privacy Policy
Google Maps
Used to display our location and provide directions to our clinic.
Privacy Policy: Google Privacy Policy
Social Media Plugins
Social media buttons and widgets may set cookies from their respective platforms.
Please refer to the privacy policies of Facebook, Twitter, and other social media platforms for more information.
4. How to Manage Cookies
4.1 Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or customize your preferences.
4.2 Browser Settings
You can control cookies through your browser settings. Here's how to manage cookies in popular browsers:
Google Chrome
Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Microsoft Edge
Settings → Cookies and site permissions → Cookies and site data
4.3 Opt-Out Tools
You can also use these tools to opt out of certain tracking:
5. Impact of Disabling Cookies
While you can disable cookies, please note that this may affect your experience on our website:
Essential Cookies
Disabling essential cookies may prevent you from using certain features like appointment booking, contact forms, and secure areas of the website.
Analytics Cookies
Disabling analytics cookies won't affect your browsing experience, but it will prevent us from improving our website based on user behavior data.
Functional & Marketing Cookies
Disabling these cookies may result in less personalized content and advertisements that are less relevant to your interests.
6. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
7. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Al-Hayat Group
Email: contact@al-hayat.pk
Phone: +92 300 1010592
Address: Bahria Town Lahore, Punjab, Pakistan
Manage Your Cookie Preferences
Click here to review and update your cookie preferences at any time.