Accessibility Statement
Al-Hayat Group is committed to ensuring digital accessibility for people with disabilities.
Our Commitment to Accessibility
Al-Hayat Group is committed to ensuring that our website is accessible to people with disabilities. We strive to provide an inclusive digital experience that allows all users to access our healthcare services and information effectively.
We are continuously working to improve the accessibility of our website and ensure compliance with recognized accessibility standards.
Accessibility Standards
Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
Current Status: We are actively working to achieve WCAG 2.1 Level AA compliance across all pages of our website.
Accessibility Features
Our website includes the following accessibility features:
Navigation & Structure
- Clear and consistent navigation structure
- Skip navigation links for keyboard users
- Logical heading hierarchy
- Descriptive page titles
- Breadcrumb navigation where applicable
Visual Design
- High contrast color schemes
- Scalable text and images
- Alternative text for images
- Clear visual focus indicators
- Readable fonts and appropriate text sizes
Keyboard Navigation
- Full keyboard navigation support
- Visible focus indicators
- Logical tab order
- Keyboard shortcuts where appropriate
- No keyboard traps
Content & Forms
- Clear and simple language
- Descriptive form labels
- Error identification and suggestions
- Consistent layout and design
- Meaningful link text
Assistive Technology Compatibility
Our website is designed to be compatible with assistive technologies, including:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Voice recognition software
- Keyboard navigation tools
- Screen magnification software
- Alternative input devices
Browser and Device Compatibility
Our website is tested and optimized for accessibility across:
Supported Browsers
- Chrome (latest version)
- Firefox (latest version)
- Safari (latest version)
- Edge (latest version)
Device Types
- Desktop computers
- Laptops and tablets
- Mobile devices
- Touch screen devices
Known Accessibility Issues
We are aware of the following accessibility issues and are working to address them:
- Some third-party embedded content may not be fully accessible
- Certain interactive elements are being optimized for better screen reader support
- PDF documents are being updated to meet accessibility standards
Timeline: We are committed to resolving these issues by the end of 2024.
Accessibility Feedback
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Contact Information
Email: contact@al-hayat.pk
Phone: +92 300 1010592
Address: Bahria Town Lahore, Punjab, Pakistan
Response Time: Within 2 business days
Available: Monday - Friday, 9:00 AM - 5:00 PM
Alternative Format: Available upon request
Alternative Access Methods
If you are unable to access any content or functionality on our website, we offer alternative methods to access our services:
- Phone Support: Call us for assistance with appointments, information, or services
- In-Person Assistance: Visit our facilities for direct support
- Email Support: Send us your requests via email
- Alternative Formats: Request information in alternative formats (large print, audio, etc.)
- Assisted Browsing: Our staff can help you navigate our website over the phone
Ongoing Accessibility Efforts
Al-Hayat Group is committed to continuous improvement of our website's accessibility:
- Regular accessibility audits and testing
- Staff training on accessibility best practices
- User testing with people with disabilities
- Implementation of user feedback and suggestions
- Staying updated with accessibility standards and guidelines
- Third-party accessibility assessments
Legal Information
This accessibility statement applies to the Al-Hayat Group website (al-hayat.pk). We are committed to ensuring equal access to our digital services in accordance with applicable accessibility laws and regulations.
Last Updated: October 3, 2025
Quick Accessibility Tools
Use these keyboard shortcuts to navigate our website more efficiently:
Navigation Shortcuts
- Tab - Move to next element
- Shift + Tab - Move to previous element
- Enter - Activate links/buttons
- Space - Activate buttons
Browser Shortcuts
- Ctrl + Plus - Increase text size
- Ctrl + Minus - Decrease text size
- Ctrl + 0 - Reset text size
- F11 - Full screen mode
Need Accessibility Assistance?
Our team is here to help ensure you can access all our healthcare services.